Twitterrific for iOS

General

There's only one version! Is there still a free version with ads?

Twitterrific is now a single, universal app that will run on the iPhone, iPad, or iPod Touch. Twitterrific can be used for free with ads and a single account. Purchasing the in-app upgrade gets you more.

What do I get by purchasing the in-app upgrade?

Purchasing the in-app upgrade removes all advertising from within Twitterrific and also gives you the ability to manage multiple accounts. As a nice side benefit, purchasing the upgrade on the iPhone means you also own it for the iPad and vice versa.

I've already purchased my in-app upgrade but need it again and/or want to apply it to another device. Do I have to pay again?

Absolutely not. Simply tap the Restore Purchase button and when prompted, enter the same iTunes account information you previously used to purchase your upgrade. iTunes will recognize that you already own the package and let you install the update free of charge. This also goes for restoring your upgrade on one mobile platform, like iPad and needing to input it in another, like iPhone.

I am a Premium version 2 owner. Why am I being asked to pay again?

There is currently no way to give discounts or upgrades for separate products on the App Store. Apple simply does not give us this option. The bright spot is that Twitterrific for iPad is now a universal app so if you purchased it in the past you automatically receive a version that works with your iPhone as well. If you don't own an iPad now but may buy one in the future, then you'll eventually be able to use it freely when you do.

This aside, a great deal of time and effort goes into Twitterrific to bring it to you. In addition, you have the option of using all versions of the app completely free. By purchasing it, you are saying you want to support our efforts to continue to bring you quality software.

Lastly, the upgrade from Twitterrific v 1 to v 2 for the iPhone was free and so the upgrade from 2 to 3 is not. We have not required an upgrade fee from our users since the application was released with the launch of the App Store back in June of 2008.

What are some of the major new features of Twitterrific 3?

There are some great reasons to upgrade to Twitterrific 3. The application has been designed to be the simplest, easiest to use Twitter client available anywhere. Twitterrific now supports full landscape mode (for iPhone), official re-tweets, viewing of lists, OAuth authentication, a wide range of media upload services (including custom services) and 3rd party push notifications like Boxcar.

Specific new 3 features include interface optimization for Apple's new retina display, the addition of a light theme (via the Settings App), VoiceOver support for the visually impaired, OAuth authentication for all new media services and a host of bug fixes. Be sure to check out the version history page for a complete list of what's new.

Why am I sent to an authentication webpage when adding a new Twitter account in Twitterrific?

Twitter recently changed their authentication requirements for third-party applications that access direct messages. In order for Twitterrific to send and receive DMs, Twitter requires that you approve access for the app using their OAuth webpage. Once you allow access there, you'll be taken back to Twitterrific.

Where are Twitterrific's settings?

Go to your device's home screen and launch the Settings app. Scroll down and you'll find settings there in the "Apps" section. Twitterrific's settings allow you to change the appearance theme, use real names or screen names, turn off audio notifications and input your Instapaper account information.

Can I use photo services other than the ones listed in Twitterrific?

Yes! Some Twitter image services are supported via custom settings in the image upload selector. We invite you to review our Power User page for more information on how to make use of custom image services in Twitterrific.

Can I make the timeline automatically jump to the top at refresh?

No, the timeline always maintains its position for easy reading. However you can tap the device's status bar (with the time) to manually scroll to the top instantly.

Does Twitterrific support location-based trends?

No, Twitterrific currently only supports global trending topics.

Can Twitterrific check tweets in the background running on iOS 4?

No, Apple limits the types of applications that can run in the background to those that play audio, make Internet phone calls and track GPS locations. Twitterrific doesn't fall into these categories, so it does "fast app switching" instead. This allows you to quickly switch between your Twitter timeline and other apps. For more information, check out this short summary of multitasking on the iPhone.

How To

How do I sync my timeline on Twitterrific across different platforms?

Twitterrific uses the Tweet Marker API to sync your timeline position. Whenever you switch away from viewing your timeline - such as when you change focus to a different app, switch to a different timeline, or quit Twitterrific - Twitterrific will mark the topmost visible tweet as your current position and send that position to the Tweet Marker server. Next time you launch or bring Twitterrific into focus on any platform, the app will restore your saved position from the Tweet Marker server.

To make use of timeline syncing, open Twitterrific's preferences by going to Twitterrific > Preferences in the menu bar (on Mac OS X) or to Twitterrific's settings in your Settings app (on iOS). Change the Tweet Marker setting to either "Show Marker" or "Scroll to Marker".

The "Show Marker" setting will place a purple ribbon marker on the tweet that was saved as your current position, but will not change your timeline position.

The "Scroll to Marker" setting will place the marker and also automatically scroll your timeline to that position. This setting is recommended so you don't have to manually scroll and look for your synced position.

How do I add multiple accounts?

Tap the account button in the upper left and purchase the in-app upgrade to add the ability to manage multiple Twitter accounts. After that you can add a new account from the Accounts screen. When doing so, you'll be taken to Twitter's OAuth webpage to grant Twitterrific permission to access your direct messages. Once you do that, you'll automatically be returned to Twitterrific.

How do I set up and use Instapaper or Read It Later?

Launch the Settings App from your device's home screen and tap Twitterrific in the settings sidebar. Choose either Instapaper or Read It Later for the Bookmark option and quit settings. Now when you tap and hold a link you can send that URL to your bookmarking service quickly and easily. The first time you do so, you'll be prompted for your email address and password for the bookmarking service.

How do I change themes?

Launch the Settings App from your device's home screen and tap Twitterrific in the settings sidebar. Tap to turn the default dark theme on or off and then exit Settings and re-launch Twitterrific to see the new theme take effect.

How do I re-tweet?

Tap the reply arrow on the tweet you want to re-post and then simply select "Retweet" for a new style retweet or "Retweet with Comment" for the older style RT. If you use the old style you can edit or append comments at will and send it when ready.

How do I view my own tweets?

Tap the user icon in the upper right and then tap recent tweets.

How do I change the media upload service?

Tap the camera icon in the compose screen to select the media service you like best.

How do I edit my Twitter lists?

Currently, you can only view your lists. To edit them, you'll need to log into Twitter.com.

Does Twitterific reply to all?

Yes, when you tap the reply icon the application replies to all consecutive usernames that come at the start of the tweet.

Can I modify my avatar through Twitterrific?

No, you'll need to visit to Twitter.com to modify your avatar or your user profile.

How do I send a direct message?

Tap the reply arrow on a tweet from the person you want to message, then select "Direct Message" from the actions palette. Or tap the compose button and type "d <username>". There is a space after the "d".

How do I copy the text or URLs from tweets?

Simply tap and hold on a tweet to bring up the actions palette and then perform the copy operation you want.

How do I get Twitterrific to auto-complete usernames when I write an @ Reply or Direct Message?

For an @ Reply, type the "@" symbol in the compose window, then begin typing either the username or the real name of the person you want to mention. Twitterrific will display a list of matching names for you to choose from. For a Direct Message, type the letter "d" and then a space, then begin typing the username or real name to see the list of matching names.

Can I view the public timeline?

No, Twitterrific does not support viewing of the public timeline.

Can I delete a tweet?

You cannot delete other people's tweets, only your own. Tap one of your tweets to bring up the actions palette and then select "Delete Tweet".

How do I delete my timeline?

Delete the account and re-create it.

How do I post to a trend?

A Twitter trend isn't like a message board, it's basically a search result. As people tweet, their tweets are added to all the other tweets in Twitter's database - they aren't sorted into topics. However, twitter clients, such as Twitterrific, can filter tweets according to searches (trends) or other criteria.

If you want your tweet to show up in a specific trend, consider adding a hashtag before your term. For instance many people tweeting about the Iran election included "#iranelection" in their tweet text. This allowed tweets about the event to show up whenever someone searched for "iranelection". If you had wanted a tweet of yours to show up in such a trend, you would simply include "#iranelection" in the text of the tweet.

How do I make my tweets appear as status updates on Facebook?

One way is to enable the Selective Tweets Facebook app on your Facebook account. You can then end any tweet with #fb to make it appear as a Facebook status update. This way, you can choose exactly which tweets will appear on Facebook, and which will not.

How can I get mentions and direct messages pushed to my mobile device?

We recommend downloading the free app Boxcar and configuring it for use with Twitterrific to receive push notifications. Not only is the app free to use but allows users to set up push notifications for services in addition to Twitter including Facebook, email, RSS and more.

Troubleshooting

My timeline position isn't getting synced - why?

There are several reasons why your timeline position might not get synced:

If Twitterrific has trouble communicating with either the Tweet Marker server or the Twitter server it will be unable to save your timeline position.

If there are too many new tweets when you refresh, then the tweet at your saved position may be too old to show up in your timeline.

Finally, timeline syncing does not work work in lists.

I keep getting API errors the first time I try to load tweets. Why?

Often these API errors will go away with a subsequent refresh of the timeline. We're working to pin down the exact cause and will do our best to bring a fix to Twitterrific as soon as we can. If Twitter is experiencing high load or network problems, these API errors are real and you'll have to wait for service to become available once again.

I can't get the in-app upgrade. I keep getting a message about a "sandbox". What's going wrong?

Users with jailbroken iPhones, particularly ones using an app called AppSync have had trouble purchasing Twitterrific's in-app upgrade. Try temporarily uninstalling AppSync or any similar apps and if that isn't successful, you'll most likely have to un-jailbreak your device, at least temporarily.

There's no option to 'Use Last Photo' when I attach an image. Why not?

First, close the compose window and quit Twitterrific. Then look in Location services in your Settings app and make sure you give Twitterrific permission to use your location when tweeting. Twitterrific can't get proper access to your photo library without this. Once you give permission, this option should be available to you.

Also, keep in mind that this feature will work only with photos in your camera roll - albums, events, and movies won't work.

I turned the dark theme off but it's still showing. Why?

Sometimes the timeline won't update properly if you change settings while viewing the accounts sidebar. Simply quit the application and re-launch it and you should see the theme update.

I keep getting a "Secure connection failed" error. What's wrong?

This has been an ongoing problem with Twitter that they've been working on for several months. We provide them data, they fix it, and then the problem resurfaces. It's frustrating for everyone involved. In the meantime, simply refreshing your Twitterrific timeline will often clear the problem.

I've unfavorited a tweet on Twitter.com but it's still showing in Twitterrific. How can I remove it?

If unfavoriting it directly from Twitterrific does not work, you may need to delete and re-create your account in Twitterrific to get rid of it.

Why won't the user name I'm trying to type appear in the autocompletion bar when I'm composing a tweet?

The user name autocompletion feature looks at names you've recently mentioned or received tweets from. If a certain name isn't showing up, it's probably because you haven't received a tweet from them or mentioned them recently.

Why do I get a 403 error when re-tweeting or deleting a tweet?

This could be due to a few different things: You may be re-tweeting a user whose tweets are protected, or the tweet may already have been deleted, or it may already have been re-tweeted by you. Check your timeline at twitter.com to see if the appropriate action has been taken on the tweet.

I'm having trouble logging in or authorizing with OAuth. How can I fix it?

There are a few things you can try to fix OAuth problems:

1. Make sure the time/date and time zone are set correctly on your device. If they're off, OAuth won't let you authorize.
2. Make sure you don't have multiple copies of Twitterrific on your device. If you have an older copy, delete it. OAuth gets confused when multiple copies exist.
3. Make sure you're running the latest version. If you are not, delete Twitterrific and download it fresh from the App Store, DON'T re-install it from your copy in iTunes.

I'm trying to restore my in-app purchase of Twitterrific, but the Restore Purchase button is grayed out. What should I do?

There are two things you can try:

1. Launch your device's Settings app and look in General > Restrictions. Make sure "In-App Purchases" is turned on.
2. If the Purchase button is not also grayed out, you can simply make the in-app purchase again using the same iTunes account used for your original purchase. As long as you're using the same iTunes account you used to previously purchase Twitterrific, you should not be charged again.